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Last updated: 14/03/2026
This privacy notice for Five Elements Business Solutions Pvt. Ltd. (doing business as AssessHub) (“AssessHub,” “we,” “us,” or “our”) describes how we collect, use, store, disclose, transfer, and otherwise process personal information and organizational data when you use our services (“Services”), such as when you:
For questions or concerns, please contact us at info@assesshub.com.
This summary provides key points from our privacy notice, but you can find more details about any of these topics by using the table of contents below.
What personal information do we process?
We may process personal information depending on how you interact with AssessHub, the Services, and the features used by you or your organization. This may include contact information, account details, assessment-related information, device and usage information, communication data, and other information described in this notice.
Do we process any sensitive personal information?
We do not intentionally require or request sensitive personal information unless it is specifically needed for a lawful and documented business purpose, permitted by applicable law, and supported by appropriate notice, safeguards, and where required, consent or client instruction.
Do we receive any information from third parties?
Yes, in some cases. Depending on the service configuration, we may receive information from client organizations, implementation partners, recruiters, assessment administrators, integrated platforms, identity or authentication services, or publicly available or lawfully authorized sources
How do we process your information?
We process your information to provide, operate, secure, support, improve, and administer our Services; to communicate with you; to enable recruitment, assessment, onboarding, development, and reporting workflows; to prevent fraud and misuse; to comply with legal obligations; and for other lawful purposes described in this notice.
In what situations and with which types of parties do we share personal information?
We may share information with client organizations, affiliates, vendors, service providers, hosting providers, infrastructure providers, analytics providers, communication providers, payment providers, professional advisers, regulators, law enforcement, and other parties where required for lawful business operations or legal compliance.
How do we keep your information safe?
We implement reasonable technical, administrative, contractual, and organizational measures designed to protect personal information. However, no internet-based or electronic storage system can be guaranteed to be completely secure.
What are your rights?
Depending on where you are located and the laws that apply, you may have rights relating to access, correction, deletion, restriction, portability, objection, consent withdrawal, and complaint filing.
How do you exercise your rights?
You may exercise your rights by contacting us using the details below or by submitting a request through our designated request channels where available. We will evaluate and respond in accordance with applicable law.
Name: Twinkle Shah
Number: 93720 70373
Email: support@assesshub.com
For additional questions or concerns, please email support@assesshub.com or write to us at:
AssessHub
208, The Summit Business Bay (Omkar),
Andheri-Kurla Rd, Adjacent to Cinemax,
Chakala, Andheri East, Mumbai, Maharashtra 400069, India.
We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our Services, request a demo, contact us, register for an account, participate in activities on the Services, complete forms, submit content, respond to assessments or interviews, or otherwise interact with us.
The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include:
Where AssessHub is used by an employer, university, institution, training partner, recruiter, or client organization, we may receive information about you from that organization or its authorized representatives. This may include:
We do not intentionally request sensitive personal information unless it is specifically required for a lawful, documented, and legitimate purpose connected to the Services, is authorized by the client organization or applicable law, and is supported by appropriate safeguards and notices. Users are requested not to submit sensitive personal information unless specifically requested through an authorized workflow.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.
We automatically collect certain information when you visit, use, or navigate the Services. This information may include device and usage information such as:
This information is primarily needed to maintain the security, availability, performance, and operation of our Services, and for internal analytics, support, troubleshooting, and reporting purposes.
Our servers may automatically collect service-related, diagnostic, usage, performance, and security information and record it in logs. This may include IP address, browser information, device information, page events, search actions, access times, crash reports, and other technical event data.
We may collect device-related data such as device type, browser, operating system, hardware model, ISP or carrier, system configuration, and application identifiers where relevant.
AssessHub is not a location-based service application. We generally do not require or access precise geolocation data for core service delivery. We may infer approximate location from IP address or network metadata for security, fraud prevention, localization, compliance, analytics, or service optimization purposes.
If a specific workflow, feature, or client use case requires access to more precise location information, we will do so only where technically enabled, lawfully permitted, and, where required, based on clear notice and active user consent or authorized client instruction.
Like many businesses, we collect information through cookies, tags, pixels, SDKs, and similar technologies. Please see Section 6 below.
AssessHub does not generally store core business records or primary personal data permanently on a user’s device. Limited information may be stored locally on a user’s browser or device for functionality, such as cookies, session tokens, cached preferences, login state, or temporary files. Primary service data, including account, workflow, assessment, reporting, and operational data, is generally stored remotely on our systems or authorized infrastructure providers.
We process personal information for a variety of reasons, depending on how you interact with our Services, including:
In Short: We process personal information only where we have a valid legal basis to do so under applicable law.
Depending on how you interact with our Services and where you are located, we rely on one or more of the following legal bases for processing personal information:
We process personal information where it is necessary to provide the Services requested by you or by the client organization using AssessHub. This includes delivering assessments, managing workflows, generating reports, and supporting hiring, onboarding, learning, and development processes.
We may process personal information where it is reasonably necessary for our legitimate business interests, such as:
We ensure that such processing does not override your rights and freedoms.
We may process personal information where required to comply with applicable laws, regulations, legal processes, or governmental requests.
Where AssessHub provides Services to a client organization (such as an employer, recruiter, or institution), we generally act as a data processor or service provider.
In such cases:
Consent (Limited Scenarios)
AssessHub does not generally collect consent directly from candidates or employees when processing data on behalf of client organizations.
Where AssessHub interacts directly with individuals (e.g., website inquiries, marketing communications), or where a specific feature requires it under applicable law, we may rely on consent.
Where consent is used:
Device and Feature Permissions
Certain features (such as camera, microphone, or notifications) may require device or browser-level permissions.
These permissions:
We may share information in specific situations and with the following categories of parties:
We may share information with third-party vendors, service providers, contractors, subprocessors, or agents who perform services for us or on our behalf, and who require access to such information to do that work. These may include:
We use contractual, technical, and organizational measures designed to require such parties to protect the information they process on our behalf.
Where the Services are used by a client organization, we may share personal information, assessment outputs, reports, records, communications, and related workflow data with that client organization and its authorized representatives for the purposes for which the Services are being used.
We may share information with our affiliates and related entities, subject to this privacy notice and appropriate safeguards.
We may share or transfer information in connection with a merger, acquisition, financing, asset sale, reorganization, insolvency event, or similar corporate transaction.
We may disclose information where required to do so by law, subpoena, court order, regulatory requirement, audit, investigation, or lawful governmental request, or where we believe such disclosure is necessary to protect rights, safety, security, or legal claims.
We may share limited information with business partners where necessary to deliver joint services, integrations, events, campaigns, or offerings, subject to lawful and contractual controls.
If the Services allow posting, messaging, sharing, collaboration, or other public or semi-public interactions, the information you choose to disclose may be visible to others depending on the nature of the feature.
We do not sell personal information for monetary consideration. Where applicable law defines “sale,” “share,” or “targeted advertising” broadly, any rights applicable to you are addressed in the region-specific disclosures below.
AssessHub operates globally. Your personal information may be processed in India and in other countries where we, our affiliates, clients, or our service providers operate. Such countries may have data protection laws that differ from those in your jurisdiction.
Where required by applicable law, we will implement appropriate safeguards for cross-border transfers, which may include contractual measures, adequacy mechanisms, intra-group protections, or other lawful transfer mechanisms.
We may use cookies and similar technologies to:
We may use cookies and similar technologies to:
We keep your information for as long as necessary to fulfill the purposes described in this notice, unless a longer retention period is required or permitted by law, contract, client instruction, legal hold, dispute resolution, audit requirements, or legitimate business need.
Retention may vary based on the type of data, the service configuration, applicable law, client contract, and our role as controller or processor. In general:
When we no longer have a lawful need to keep personal information, we will delete, anonymize, or securely isolate it, subject to backups, legal holds, contractual obligations, and technical constraints.
We implement appropriate and reasonable administrative, contractual, technical, and organizational measures designed to protect personal information, including measures relating to confidentiality, integrity, availability, access control, transmission security, storage protection, monitoring, incident response, and vendor oversight.
These measures may include, where appropriate:
However, no method of transmission over the internet, mobile network, or electronic storage is completely secure, and we cannot guarantee absolute security.
We do not knowingly collect personal information from children under 18 years of age unless such processing is authorized by a parent, guardian, educational institution, client organization, or other lawful authority and permitted under applicable law.
If we learn that we have collected personal information from a child in a manner not permitted by law, we will take appropriate steps to delete or restrict such data.
If you become aware of any such collection, please contact us at business@assesshub.com.
Depending on your location and applicable law, you may have rights including:
You may exercise your rights by contacting us using the details in this notice. We may need to verify your identity and authority before acting on a request.
Where AssessHub acts solely as a processor or service provider on behalf of a client organization, we may direct your request to the relevant client organization or assist them in responding.
You can opt out of marketing emails by using the unsubscribe link in the message or contacting us.
Most browsers accept cookies by default, but you can modify settings to reject or remove cookies.
Most web browsers and some mobile operating systems offer Do-Not-Track (“DNT”) settings. Because there is currently no universally accepted standard for responding to DNT signals, we do not currently respond to DNT browser signals unless required by applicable law.
We may provide additional disclosures or rights depending on where you are located, including for residents of India, the EEA, UK, Switzerland, California, Virginia, and other jurisdictions with applicable privacy laws.
If applicable law grants you specific privacy rights, we will handle requests in accordance with those laws.
Depending on the context, AssessHub may act as:
Where AssessHub processes data on behalf of a client organization, the client organization generally determines the purpose of processing and remains responsible for its instructions, notices, and lawful basis where required.
Authorized client representatives may request access, correction, deletion, export, or audit-related information in accordance with applicable contracts and law.
To exercise such rights, authorized representatives may contact twinkle.shah@assesshub.com.
Depending on the product configuration, client setup, and feature usage, AssessHub may process data associated with:
Such processing may be carried out to deliver the requested Services, maintain assessment integrity, provide reports and insights, support operational workflows, improve quality, and detect abuse or fraud.
Where required by law or client policy, users will be provided appropriate notice or consent mechanisms for such features.
AssessHub does not use information for unrelated purposes where prohibited by contract or applicable law.
We maintain incident response and security management processes designed to identify, contain, investigate, remediate, and document security incidents.
Where required by applicable law or contract, we will notify affected clients, users, or authorities within the applicable legal or contractual timelines, and provide available information regarding the nature of the incident, affected data, mitigation steps, and recommended actions.
Yes. We may update this privacy notice from time to time to reflect changes in our Services, business practices, legal requirements, regulatory expectations, or risk posture.
The updated version will be indicated by the revised “Last updated” date and will become effective when posted, unless otherwise required by law.
If we make material changes, we may provide additional notice through the Services, by email, or through other appropriate means.
If you have questions or comments about this notice, you may email us at business@assesshub.com or info@assesshub.com, or contact us by post at:
AssessHub
208, The Summit Business Bay (Omkar),
Andheri-Kurla Rd, Adjacent to Cinemax,
Chakala, Andheri East, Mumbai, Maharashtra 400069, India.
Privacy Contact / DPO:
Twinkle Shah
twinkle.shah@assesshub.com
93720 70373
Subject to applicable law and our role in the processing, you may request to review, correct, update, restrict, export, or delete your personal information by contacting us using the information above or by using any request channel made available through the Services.
Where we process data on behalf of a client organization, we may refer your request to that organization or assist them in responding.
